To simplify support, increase productivity, through reasonable support plan to cut costs, innovative self-service function to replace the traditional one on one support

KaiWei, end user support services offers a full set of technology and support services with on-site support, to provide users with a one-on-one support. By make full use of these automated methods and techniques, you can reduce the number of help desk support requests, shorten the duration of the help desk telephone, reduce costs, to enhance the overall productivity and satisfaction of the end user. By putting the problem in the before, you can simplify your own support team, better control costs and avoid the rising costs associated with multiple service desk, to achieve higher reliability and availability of the system. We provide products and services to help you optimize the end user environment, customized solutions

KaiWei committed to through their own professional knowledge and resources to help you provide support for enterprise staff and end users, thereby increasing productivity and business growth. We make full use of our models in the country to provide users with high quality, consistent and user tested the predefined solution, make sure that your business a success.